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Slack Success Hub

Best practices and guidance to help you make Slack successful at your organization


Everything you need to build a successful foundation on Slack

on demand


Admin Essentials 101

In this session, we’ll cover the ins and outs of your new role as a Slack admin

on demand

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How to launch Slack at your organization

Learn about our simple launch methodology and approach

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7 steps to launch Slack

Easy-to-follow steps to help anyone roll out Slack to their entire organization, from wherever they are

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Getting started with Slack Connect

Speed up communication and work more securely with external partners, vendors and people outside your company

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Top 5 tips for getting started in Slack

Jump into Slack with confidence using these quick tips for communicating and working in Slack channels


Support your teams getting comfortable with Slack


How it works: Slack apps and workflows

Five ways to streamline your work with Slack apps and Workflow Builder.

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Introducing your partners to Slack Connect

Simple tips and templates to help you onboard your partners to working with you in channels.


Move your next project into a channel

Bring the right people together in channels to share ideas, make decisions, and move work forward with a common purpose and place


Build on the value of Slack with organization wide and department specific use cases

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Become a Slack Certified Administrator

Expand your skills, add to your résumé, and help organizations make the most out of Slack.


5 steps to managing apps securely and at scale

How admins can maintain control over Slack apps while ensuring that employees can use the tools they love

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How it works: Slack for customer service

Quick videos showcasing how customer service teams use Slack to smoothly resolve issues and grow customer loyalty

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How it works: Slack for sales

Quick videos showcasing how sales teams use Slack to build strong customer relationships and close deals faster.

on demand

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Resolve incidents faster in Slack

Learn how developers use Slack to detect incidents, take immediate action, and prevent them in the future

on demand


Improve the way internal communication teams collaborate by using Slack

To gauge the overall experience of your employees, you must first look at the critical role internal communications plays within your organization