A woman joins a classroom remotely
협업

Universities keep class in session with channels

How California State University, East Bay is using Slack to provide instruction and support students

작성자: Lauren Johnson2020년 3월 26일Abbey Lossing의 일러스트

This story is part of an ongoing series exploring how organizations are supporting remote work during the Covid-19 crisis. We hope these stories provide actionable tips and inspiration that organizations can use to make this transition a little bit smoother.

From study buddy to teacher’s assistant, we’ve watched Slack pull up a seat in university classrooms and administrative offices across the U.S. Now that educational institutions are moving their courses online in response to Covid-19, programs are leaning on Slack to help deliver curriculum and support students.

We recently shared strategies and best practices for educational institutions transitioning from the physical classroom to distance learning in Slack. But we also wanted to know how different institutions were using Slack channels— virtual spaces for organizations to share messages, tools and files—to make the shift. So we reached out to California State University East Bay’s Department of Health Sciences. This institution was eager to expound on the ways it has relied on Slack to support student queries, keep faculty aligned and swiftly respond to coronavirus safety concerns.

California State University, East Bay, Department of Health Sciences

Breaking out of the inbox to support student engagement

Last year, CSU East Bay’s Department of Health Sciences faced a communication conundrum. Email—with its one-size-fits-all approach to messaging—wasn’t the best way to reach everyone across the large department.

With email, information often slipped through the cracks, and students weren’t always able to get the information they needed. Without a standard platform, it was challenging for the department to foster collaboration among students and to develop their teamwork skills.

So, the department decided to try Slack instead.

Slack in the classroom

Some professors experimented with running courses on Slack’s Enterprise Grid. Students supported each other in Q&A channels, commented on articles, participated in polls and received one-on-one assistance from their professors in #office-hours channels.

Jason Smith, CSU

“In addition to supporting our day-to-day functions, Slack has given us a place to interact with students and provide advice for staying healthy while working at home.”

CSU East Bay, Department of Health SciencesAssociate Professor and ChairJason Smith

After the program successfully kicked off, 88% of the health sciences faculty and staff said they saw internal email exchanges drop. Two-thirds of the health sciences students reported that they felt more engaged with the department since using Slack in the classroom.

Responding to Covid-19

The pivot to Slack became an essential part of the department’s coronavirus response plan as classes were moved to an entirely online format. Faculty used dedicated channels to share guidance on facilitating online classes.

“Slack was instrumental as we rapidly switched to online instruction and then closed physical offices entirely due to Covid-19,” says Jason Smith, associate professor and chair of CSU East Bay’s Department of Health Sciences. “In addition to supporting our day-to-day functions, it’s given us a place to interact with students and provide advice for staying healthy while working at home.”

The academic experience is largely shaped by students’ interactions with peers and faculty, both inside and outside the classroom. While, without a doubt, Covid-19 will affect the way campus communities connect, these stories demonstrate that the best parts of a university education can and will continue to thrive online and in channels.

If you’d like some personalized help around using Slack with your newly remote team, we’re happy to hop on a quick call with you. Click here to schedule a time.

이 포스트가 유용했나요?

0/600

훌륭해요!

피드백을 주셔서 감사합니다.

알겠습니다!

피드백을 주셔서 감사합니다.

죄송합니다. 문제가 발생했습니다. 나중에 다시 시도해주세요.

계속 읽기

협업

소기업에 커다란 영향을! 오직 여러분을 위해 제작된 커뮤니티에 가입하세요

새 소식

Slack AI를 통해 더욱 스마트하고 빠르게 일하는 모든 규모의 기업들

Slack AI는 모든 유료 플랜에서 구매가 가능하며, 고객이 데이터의 잠재력을 최대한 활용하여 직원들의 생산성을 극대화할 수 있도록 지원합니다.

개발자

Donut에서 팀 문화를 개선하는 Slack 중심의 비즈니스를 구축한 방법

Slack에 내장된 도달 범위와 배포로 강력해진 Donut 앱은 사용자가 어디에 있든 직관적으로 연결될 수 있도록 도와줍니다.

협업

Slack Connect로 고객 관계를 강화하기 위한 3가지 방법

Crema, IQ Accountants 및 Spark 64가 고객과의 협업을 위한 더 많은 기회를 창출하는 방법