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The Total Economic Impact of Slack for Service Teams

A commissioned study conducted by Forrester Consulting covering the cost savings and business benefits enabled by Slack

The Total Economic Impact of Slack for Service Teams

The customer experience is at the heart of success in any industry. If your customers aren’t happy, how can you thrive? Increasingly, organizations are relying on Slack to grow true customer loyalty, all while reducing costs.

To put an independent lens on the benefits of using Slack, we commissioned a study by Forrester Consulting to calculate a potential return on investment (ROI) for deploying Slack for service teams.

Download the study to learn more.

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