Productivity

Find and document your decisions in Slack

Why did your team start that project? Instead of searching aimlessly through email archives for answers, try logging team decisions in Slack

By the team at SlackDecember 5th, 2018

At some point in your career, you’ve probably joined a project in progress or wondered why your successor or former colleagues made particular decisions. Understanding those choices can provide crucial context about how best to do your job and continue what they started.

With Slack, it’s simple to find the right information, presented in context, by searching, reading, and referencing old conversations, project plans, and meeting notes. Slack stores that history in an easily searchable archive, making it painless to refer to everything from early brainstorming notes to finalized roadmaps. And because it’s all stored in Slack, there’s no need to ask your colleagues or the IT department for help unearthing important files from some long-forgotten shared drive or maxed-out inbox.

Best of all, every member of a Slack channel can share meeting notes, project plans, and client files for immediate use as well as later reference. No more worrying about whether or not you were on vacation during a planning session or cc’d on every applicable email. When your team shares valuable information in Slack, it stays right where you need it, no matter when you need it.

Name channels consistently in Slack for easy reference

Slack channels have the power to transform how you work. Grouping team members by channels helps everyone connect with colleagues and organize information easily. And by using a thoughtful, consistent convention for naming channels, every team member knows exactly where to start looking for the answers they need.

It can be helpful to think about prefixes as a logical extension of your existing naming conventions. For notes on working with external clients, you might begin channel names with #client- and build from there. Working on a cross-functional project, like a redesign of your homepage? Consider something straightforward, like #proj-homepagev2, and make that the home for all relevant notes, mockups, and feedback.

Channels naming conventions

Naming channels in a consistent manner can be especially useful for larger teams, which simply produce more conversations and content across more channels.

Pin it to find it

Want to make sure you can always locate need-to-know info? Try pinning Slack messages, files, and documents in your Slack channels and direct messages, so it’s both quick to reference and locate context around a key milestone.

Pinning is a great way to make important reminders and top priorities visible for all channel or DM members. That includes new team members, who can use pins as a hassle-free way to refer to essential project details and deadlines.

Searching in Slack

Everything shared in a public Slack channel is included in search results (the same goes for any private channels that you’re a part of). That means even when your team shares documents through integrations with other services such as Dropbox or Google Drive, every relevant PDF and text file will show up.
slack autocomplete
Using Slack’s filters to quickly locate the information you need, you’ll ultimately enjoy doing a lot less searching and a lot more actual work.

With comprehensive search comes context

When you search for files archived in Slack, you also find the context surrounding them. Nothing stands alone in Slack, and that’s the beauty of it.

For example, if you’re trying to understand any features of your company’s website, you might look in a project-specific channel for the scrum used by your firm’s software developers. Along with that blueprint for building the site, you’ll find conversations that log what every programmer was thinking. And just like that, you’ll gain insight into the reasoning behind a particular project, which can inform your work too.

With a quick search or scroll through Slack, you can find the answers you need to make the best, most effective decisions about your job. That way, rather than retracing your team’s steps for scattered context, you can spend more of your time moving projects forward.

Was this post useful?

0/600

Awesome!

Thanks so much for your feedback!

Got it!

Thanks for your feedback.

Oops! We're having trouble. Please try again later!

Keep reading

Collaboration

How our content team simplifies the publishing process in Slack

Focused channels and easy-to-assemble automation keep our editorial work flowing

Productivity

Caregiving and career: Manage it better with Slack

Our director of legal shares how he used Slack (and emergency time off) to balance work, family and health

Collaboration

The women of Slack are redefining tech, together

In honor of International Women’s Day, we asked a handful of women at Slack to share what inspires them and how they show up for other women every day

Collaboration

3 ways Slack streamlines onboarding for our support agents, so they can help customers faster

On day one, agents are connected with the knowledge and experts they need, so they can help customers faster