The Slack Blog

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Slack Essentials: Organize your work and conversations

A guide to the spaces inside of your Slack workspace and how to create channels that foster collaboration

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Moderating in moderation

How to keep community-oriented channels in Slack alive and engaged

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3 ways Slack streamlines onboarding for our support agents, so they can help customers faster

On day one, agents are connected with the knowledge and experts they need, so they can help customers faster

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Slack parents: How we found support during the pandemic

Slack parents share how they’ve evolved with their teams to work from home and prioritize their families during the pandemic

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How Slack Fund founders help employees adapt to the future of work

From “hybrid model” working arrangements to more flexible employee stipends, investment group founders share observations, priorities and predictions

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How engineers at Netflix and PagerDuty outsmart incidents with Slack

An open source incident management tool and intuitive new Slack integration help these companies quickly respond to software issues

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Bring onsite energy to your digital events

At Frontiers 2020, we turned a Slack workspace into a lively virtual conference hall—here’s how your events team can do the same

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Stanford, Comcast and Booz Allen Hamilton keep remote workers agile with Slack

From transitioning on-campus staff to supporting newly distributed workers, learn how these organizations use Slack to maintain business continuity

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The ultimate guide to digital meetings

Learn how to set up effective virtual meetings with distributed team members

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How channels bring our product and support teams closer together

Learn how tight partnerships and processes between Slack’s CE and product teams make for more satisfied customers

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Time to shine: preparing your employee self-evaluation

End-of-year feedback meetings with your manager don’t have to be cause for concern—in fact, they can be cause for inspiration

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How we close deals and keep customers happy with Slack Connect

Our secret to fast sales cycles and satisfied customers is no secret at all. And if your teams use Slack, you can follow the same recipe