Webinar

Unlock the Power of Slack in Salesforce with Salesforce Channels

Transform the way your teams collaborate by bringing customer data and dialogue together

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最適合參與此網路研討會的人士:

  • Business decision makers

Join us as we unveil our latest innovation that’s set to revolutionize the way your teams collaborate with full view of your customer. Salesforce channels, a specialized Slack channel, are now embedded directly into the Salesforce user interface, bridging the gap between your CRM and team conversations.

In today’s fast-paced business environment, customer data is scattered across multiple tools, leading to siloed insights and delayed decision-making. This webinar will show you how Salesforce channels can transform the way teams work by bringing real-time customer data and discussions into a single, unified experience — no matter where they work best.

You’ll dive deep into how Salesforce channels enhance Agentforce to power collaboration in the agentic era, see real-world use cases in a demo, and discover best practices to try at your organization. Whether your team is working in Salesforce or Slack, they’ll have complete visibility and the ability to take immediate action, ensuring seamless collaboration as they deliver exceptional customer experiences.

專題講者:

SlackSenior Product Marketing ManagerLauren Antone
SlackSenior Director, Product ManagementMelanie Matsuo
SlackSenior Manager, Customer Success Strategy and OperationsCaitlan McDaniel

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