VideoEngage and retain agents with SlackSlack is where agents have everything they need to provide best-in-class service, from people and tools, to education and training.
VideoWin and retain business with SlackSlack unlocks direct access to both your clients and the voice of their customers, making it easier than ever to be a strategic partner.
VideoWork faster with service partners in SlackCustomer Service teams can work directly—and securely—with partners in Slack so they can deliver a better customer experience faster.
VideoManage SLAs in real-time with SlackInstead of sifting through multiple tickets, apps, emails and phone calls, Slack is a central place to manage SLAs in real time.
ReportThe Total Economic Impact™ of Slack for Service TeamsA commissioned study conducted by Forrester Consulting explores Slack’s effect on customer satisfaction, resolution times and revenue
E-bookSlack for service partnersProvide best-in-class experiences for your clients, customers and agents
E-bookDrive growth and customer loyalty with Slack ConnectMove communication out of inboxes to help your company close deals faster, retain customers and deliver best-in-class support
E-bookSupercharge your support agents with SlackBoost the usability of your existing tech stack while uniting your whole company around the customer experience
E-bookTransform your customer experience with Slack for support teamsLearn how Slack acts as a support team for your support team by uniting your company’s experts at a single point of access
E-bookTransform your incident command centerMinimize chaos, resolve problems faster and prevent future incidents with Slack
