SLACK AI IS TRUSTED BY TEAMS OF EVERY SHAPE AND SIZE
Find answers faster
Slack AI searches the projects, teams and topics already in Slack to find what you need. You can even ask in your own words, like: “What's the Q1 sales strategy?”
Instantly summarize conversations
Your time is precious. AI-powered channel and thread summaries give it back. Catch up in one click, and take some time to focus on the work that matters most.
97 min
Average time users can save weekly with Slack AI*
Declutter your day
Get a daily recap of messages missed. Perfect for staying informed on channels you can’t always look out for, freeing up time, and keeping sidebars tidy.
Work gets better for everyone with Slack AI
Project Management
Joining midway through a project? Summarize ongoing threads to catch up.
Engineering
Solve incidents using solutions from across your org, all without ever leaving Slack.
Sales
Get essential customer context and sell smarter by summarizing account channels.
Customer Service
Find answers faster and make customers happier, all from one place.
Time is valuable. Slack AI gives customers more of it.
"Our team loves how quickly they can find answers with Slack AI, which translates to faster decision-making and a greater focus on work that really drives an impact.”
“We get accurate information faster with Slack AI. When we don’t have to do as much tedious research, it leads to a happier, more productive workforce.”
“During the pilot program, we experienced firsthand the major productivity gains that Slack AI could drive for our business.”
“I’ve only been using Slack AI for about a month, but it’s already helped me quickly find answers countless times, and is saving me at least 30 minutes a day.”
Work without worry
Your data is your data. We don't use it to train Slack AI. Everything runs on Slack's secure infrastructure, meeting the same compliance standards as Slack itself.
Slack AI is a simple, secure and intuitive AI that works directly in Slack. With generative capabilities like AI-powered search, conversation summaries and recaps, anyone can quickly find and prioritize their most important information.
Our ultimate goal? Help organizations reach the full potential of their collective knowledge in Slack and make it easier to work smarter, together.
While Slack isn’t the only AI-powered tool that exists today, there are a few things that make Slack AI different from the rest.
Organizational data is a trusted source of knowledge. Customers have accumulated so much valuable context in their org’s shared conversation history, but are only scratching the surface of what they can learn. Slack AI helps people find that information immediately, with ease.
Our conversational interface makes it possible for generative AI to become a seamless part of your team's workday. Unlike AI that's confined to browser tabs or standalone assistants, we believe the most effective way to encourage widespread AI adoption is to put it directly where people are already working.
Today, Slack AI can instantly summarize conversations and quickly provide answers while you search in your own words—but it’s just the beginning.
We’re already exploring additional ways AI can be added to other parts of Slack to help save you time and add some ease to your workday, including a native integration with Einstein Copilot, a new AI assistant for Salesforce.
Slack AI runs on Slack's trusted infrastructure, and upholds the security practices and compliance standards that customers expect from Slack itself. Slack does not share customer data with LLM providers and does not use customer data to train large language models (LLMs).
Our large language models are hosted directly within Slack’s AWS virtual private cloud, ensuring your data remains in-house. Learn more here.
Yes, Slack AI is generally available anywhere Slack is able to be purchased.
Slack AI currently supports English, Spanish, and Japanese with support for additional languages coming later. Learn more here.
Slack AI is offered as a paid add-on to Pro, Business+ and Enterprise plans. Users are not able to purchase it themselves — instead, a Slack admin can purchase it on behalf of your team. For pricing information or to learn more, please reach out to your Slack account executive, or talk to sales.
The preceding information is intended for INFORMATIONAL PURPOSES ONLY, and not as a binding commitment. Please do not rely on this information in making your purchasing decisions. The development, release and timing of any products, features or functionality remain at the sole discretion of Slack, and are subject to change.
*Source: Based on an internal analysis during the pilot of Slack AI features (channel recaps, thread summaries, and AI search answers)
