The Slack Blog

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How to embrace work flexibility in 2022

With companywide buy-in, a culture of trust and collaborative digital solutions, you can create an agile, flexible team that’s ready for anything

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The difference between formal and informal meetings

Understanding best practices and which to use when can go a long way to making sure your meetings are highly efficient and productive

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Beyond the smile: how emoji use has evolved in the workplace

We surveyed 9,400 hybrid workers around the world to understand the current state of emoji

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The impact of company culture on productivity

See better overall efficiency, higher accountability and improved morale when your employees enjoy their work environment

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Slack plus Sales Cloud: your sales team’s new productivity platform

Why everyone on your sales team will benefit from our app’s killer features

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Shopify’s thirst for knowledge is satisfied by Guru and Slack

Guru integrates with Slack to bring a fast, accessible and up-to-date knowledge management system to every Shopify team

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Unlocking the power of case swarming with Slack and Salesforce

In our new series, customer service leaders discuss industry trends, including how embracing a tierless model can help agents resolve issues faster

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Whisker delivers purr-fect pet products with Slack’s AWS Chatbot app

Syncing in Slack, Whisker’s engineers minimize service outages and build quality software for pet owners

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Skyscanner engineers find answers 95% faster using HelpDesk+ in Slack

The metasearch engine and travel booker integrates Slack with HelpDesk+ to reduce support response times from two days to two hours

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How two women leaders are driving innovation and inclusion with Slack

Perspectives from leaders at Slack and Snyk who are championing women at work

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How the women behind Slack forged their career paths

Wisdom and lessons from leaders who drive innovation at Slack and Salesforce

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83bar gives agents more time to help patients, using Halp in Slack

Patient activation company 83bar integrates Atlassian ticketing system Halp with Slack, so health-care specialists get faster, easier support.