Next Previous Actions,activity,access logs,accessibility,add,add an app,Add members,Add to Slack,administrators,all passwords,analytics,android,announcement,announcements,App Directory,app icon,Apple Watch,approving apps,archive,Asana,Atlassian,Automation apps,badge,billing details,billing,Bitbucket,bot user,box,browse,calls,Calls:,cancel,changes,channels,channel instantly,channel management,channel notification,channel suggestions,claim domains,close,company culture,compliance exports,compose,computers,conversations,convert,connect,connected accounts,connection,connecting,copy messages,create,customization,customize,custom SAML,custom,customer support teams,data exports,data security,deactivate,default channels,delete,deletion,deploy slack,desktop,direct messages,directory,disable,discover and join,Discovery APIs,display name,DMs,Do Not Disturb,domain,domains,downgrade,dropbox,duplicate accounts,edit,editing,education,email address,email,emoji,emoticons,Enterprise Grid,Enterprise Mobility Management,executives,export,failed payments,Fair Billing,faqs,finding,format,formatting,framework for apps,free trials,general,getting started,giphy,github integration,github organization,github,glossary,google apps,google calendar,google drive,guests,highlights,hipchat,human resources,IFTTT,import,Incoming WebHooks,integrations,ios,invite,IT teams,JIRA,join,Keep up,keyboard layout,keyboard shortcuts,Keychain Access,keyword notifications,language,languages,leave,link previews,loading,limits,links,linux,mac,manage a workspace,manage apps,manage members,marketing,mention,merge,message actions,messages are displayed,message display,microsoft products,mobile,mobile push,move channels,moving workspaces,multiple,mute,name,names,noise,nonprofits,notify,OneDrive,onboard,owners,password,payment,payments,permissions,phones,pin,plan,plans,plus plan,polls,primary ownership,privacy policies,prioritize tasks,private,private channel,private notes and files,project management,public channel,purpose,Quick Switcher,quote,reactivate,read,recruitment,referrer information,reminder,remove,rename,retention,Request a new workspace,role,roles,RSS,sales,Salesforce,SAML,SCIM,SCIM provisioning,screen reader,search,send,session duration,share messages,share,shared channel,shared channels,sidebar,sign in,sign out,signup mode,single sign-on,Slack Day,Slack for Teams,Slack notifications,Save notes and files,Service Level Agreements,ServiceNow,sign up,slack status,slackbot,slash commands,snippet,snooze,software developers,star,statistics,Stride,sync,tablets,tax,threads,time zone,tips,to-do lists,topic,triage channels,Terms of Service,Trello,troubleshoot,trouble receiving,tour,twitter,two-factor authentication,unread messages,updates,upgrade,upload,username,user groups,URL,vacation,Vendor and remittance,video,voice call,voice,what is,what's important,whitelisting,windows phone,windows,working in,workspace apps,workspace creation requests,workspace discovery,workspace's settings,wunderlist,your actions,Zapier,zoom,features,#general,File storage,posts,dark mode,theme,Workflow Builder,Voice,video,screen sharing,workflows,Outlook Calendar,Invited members,Transfer ownership,Whitelist,Enterprise Key Management,Transport Layer Security,Strong customer authentication,CSV,text file,work hours, Search for “[term]” See [n]+ more results → Improve company culture with Slack
Slack is where work happens: it’s where we prioritize tasks , connect our tools , and keep up with what’s important . But Slack is also where organizational leaders can encourage employee engagement and improve company culture.
✨One way to establish trust and boost morale is by providing an open line of communication between leadership and other people in the company.✨
Learn how to host different types of executive “ask me anything” (AMA) sessions where people can ask the leadership team questions in real-time.
Step 1. Prepare the exec team
Start by asking yourself guiding questions to help design the AMA experience for all involved.
Who will respond to questions? The CEO, other executives, or both?
How will you prepare this group for questions that arise?
What cadence will the AMA sessions be available? Ongoing or anytime a question comes up, monthly, or bi-monthly?
Step 2. Create a channel
Name the channel
Create a channel to host AMA sessions. Here are some examples of how to name your channel: #exec-ama, #exec-q-and-a, #exec-fireside-chat, or #exec-town-hall. To broaden your scope, #leadership-ama could also work!
Step 3. Set expectations
Describe how the channel works
Manage expectations by composing a post to explain the process for participating in the AMA, and pin it to the channel for easy reference. Here are some instructions you might include:
The number of questions the team has time to answer on any given day
A reasonable timeframe to expect a response
How to upvote a question with emoji reactions. (E.g. React with ✚ :heavy_plus_sign: emoji to say, “I have the same question”.)
Announce the channel and its purpose
Promote the new channel and encourage people to join and participate. Post in your company-wide announcements channel, newsletter, or by email.
Set a reminder for the channel a day or two in advance so that people have time to think of questions they’d like to ask.
Tips for running the show
It’s best to invite employees to ask questions in #exec-ama channels anytime something comes to mind. However, if that’s not feasible, here’s how to run a successful AMA session.
Share the date, time, and channel where questions will be answered.
Ask executives to introduce themselves at the beginning of the session.
Encourage employees to use emoji reactions to show which questions they would like to have answered — a virtual show of hands, if you will!
Define a process for unanswered questions. It’s fine to address them at a later date — just communicate that you’ll need some extra time and you’ll get back to the person shortly. Tip: By using @mentions, executives can openly empower other leaders by asking them to answer if they are the more appropriate person. 📣