협업

AWS Chatbot: Bring AWS into your Slack channel

This new tool is a boon for your company’s operations

Slack 팀이 작성2020년 4월 22일

If you work on a DevOps team, you already know that monitoring systems and responding to events require major context switching. In the course of a day—or a single notification—teams might need to cycle among Slack, email, text messages, chat rooms, phone calls, video conversations and the AWS console. Synthesizing the data from all those different sources isn’t just hard work; it’s inefficient.

Enter AWS Chatbot. In Slack, this powerful integration is designed to streamline ChatOps, making it easier for teams to manage just about every operational activity, whether it’s monitoring, system management or CI/CD workflows.

“Many DevOps teams rely on Slack to collaborate with both their team members and the systems they operate. By integrating AWS Chatbot with Slack, we’ve reduced the need to context switch and made it easier for teams who use Slack to monitor and interact with their AWS resources from within their Slack channels.” —Kurt Kufeld, VP, AWS Platform

DevOps teams can receive real-time notifications that help them monitor their systems from within Slack. That means they can address situations before they become full-blown issues, whether it’s a budget deviation, a system overload or a security event. The most important alerts from CloudWatch Alarms can be displayed as rich messages with graphs. Teams can set which AWS services send notifications where so developers aren’t bombarded with unnecessary information.

All this happens securely from within the Slack channels you already use every day.

“We are using AWS Chatbot to aggregate various notifications such as application deployments, infrastructure provisioning, performance monitoring and more to Slack.”

LIFULL Co., Ltd.Solution architectKentaro Suzuki

When something does require your attention, Slack plus AWS Chatbot helps you move work forward more efficiently. In a Slack channel, you can receive a notification, retrieve diagnostic information, initiate workflows by invoking AWS Lambda functions, create AWS support cases or issue a command.

“With AWS Chatbot, we’ve aggregated various notifications—such as application deployments, infrastructure provisioning, and performance monitoring—directly into Slack so our team can quickly take action from where they’re already working. Not only does this speed up our development time, but it improves the overall development experience for the team.” — Kentaro Suzuki, Solution Architect – LIFULL Co., Ltd.

Sounds easy, right? It’s even easier to set permissions for individual chat rooms and channels, determining who can take these actions through AWS Identity Access Management. AWS Chatbot comes loaded with pre-configured permissions templates, which of course can be customized to fit your organization.

To top it all off, thanks to an intuitive setup wizard, AWS Chatbot only takes a few minutes to configure in your workspace. You simply go to the AWS console, authorize with Slack and add the Chatbot to your channel. (You can read step-by-step instructions on the AWS DevOps Blog here.) And that means your teams are well on their way to better communication and faster incident resolutions.

이 포스트가 유용했나요?

0/600

훌륭해요!

피드백을 주셔서 감사합니다.

알겠습니다!

피드백을 주셔서 감사합니다.

죄송합니다. 문제가 발생했습니다. 나중에 다시 시도해주세요.

계속 읽기

새 소식

Slack AI가 출시되었습니다

지금 바로 사용 가능한 Slack의 새로운 생성형 AI 기능으로 일상적인 업무를 빠르게 진행해 보세요

새 소식

Slack과 Salesforce의 새로운 통합으로 영업 팀의 역량을 강화하세요

Slack Sales Elevate로 고객 레코드, 계정, 기회, 주요 지표를 중앙 집중화하여 영업 프로세스의 모든 단계 혁신

새 소식

워크플로 빌더의 새로운 커넥터 65개를 통해 더욱 유용한 자동화를 만드세요

파트너 앱에 연계해 코딩이 아닌 클릭으로 업무를 자동화하는 새로운 방법을 소개합니다.

혁신

Slack AI를 설계한 방식

제품 디렉터가 Slack의 기본 AI 도구를 만드는 데 뿌리 내린 우선 순위와 가치에 대한 이야기를 공유합니다.