Cette conférence en ligne s’adresse de préférence à :
- Équipes d’assistance à la clientèle
- Professionnels de la technologie
No matter how fantastic their products are, today’s tech organizations are not immune to poor customer experiences. With over 1 in 3 people saying they’d abandon a brand they love after a single terrible customer experience, service teams must prioritize delivering exceptional support if they want to retain customers.
So it begs the question: how can tech organizations prioritize both customers and savings? How can they be more responsive, yet more efficient?
Join us to learn about challenges facing service teams in tech today, real world use cases and best practices—straight from the experts.
Intervenants :
Kelcy JoyntIndustry Marketing, Slack
Annie KellerSr. Experience Consultant, Slack
Dave WebbRVP, Service Sales, Slack
Claire CameronSenior Solutions Engineer, Slack
Parfait !
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