このウェビナーの対象者 :
- カスタマーサポートチーム
Customer support has never been more important. In fact, 50% of customers would switch to a competitor after just one bad experience. After multiple bad experiences, that number quickly jumps to 80%.
But here’s the good news: Customer support teams can prioritize customers, work more efficiently, and provide exceptional—and fast—customer care by connecting their organization through Slack.
This webinar brings together customer support leaders Michelle Yanez-Olivares, the head of customer experience at Accent Group Limited; Sebastian Burzacchi, the vice president of service operations at Oscar Health; and our very own Ali Rayl, the vice president of customer experience at Slack.
注目のスピーカー :
SlackVP, Customer ExperienceAli Rayl
Oscar HealthVP of Service OperationsSebastian Burzacchi
Accent Group LimitedHead of Customer ExperienceMichelle Yanez-Olivares
助かります！
ご意見ありがとうございました！
了解です！
ご意見ありがとうございました！
うーん、システムがなにか不具合を起こしてるみたいです。後でもう一度お試しください。
