Dieses Webinar ist geeignet für:
- Kunden-Support-Teams
Customer support has never been more important. In fact, 50% of customers would switch to a competitor after just one bad experience. After multiple bad experiences, that number quickly jumps to 80%.
But here’s the good news: Customer support teams can prioritize customers, work more efficiently, and provide exceptional—and fast—customer care by connecting their organization through Slack.
This webinar brings together customer support leaders Michelle Yanez-Olivares, the head of customer experience at Accent Group Limited; Sebastian Burzacchi, the vice president of service operations at Oscar Health; and our very own Ali Rayl, the vice president of customer experience at Slack.
Rednerinnen und Redner:
![](https://d34u8crftukxnk.cloudfront.net/slackpress/prod/sites/6/ali-rayl%402x.jpg?d=60x60&f=inside)
![](https://d34u8crftukxnk.cloudfront.net/slackpress/prod/sites/6/sebastian-burzacchi%402x.jpg?d=60x60&f=inside)
![](https://d34u8crftukxnk.cloudfront.net/slackpress/prod/sites/6/michelle-yanez-olivares%402x.jpg?d=60x60&f=inside)