IDC: Business Value of Slack

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Departments of all kinds are finding value in adopting Slack, whether it's a salesperson closing more deals or a recruiter finding their ideal candidate, quicker. In this study, IDC measures the value of Slack across Marketing, Sales, HR, Customer Support, and Engineering.

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Slack Handbooks

Learn the ins and outs of streamlining your team’s work in Slack.

Software Development Teams and Slack

A quick look into how teams can use Slack to ship code, resolve incidents, and iterate more often.

Sales Teams and Slack

From assigning leads to celebrating deals, here’s a snapshot into managing entire sales pipelines in Slack.

Marketing Teams and Slack

Gathering great ideas is just the start. See how you can track and optimize campaigns all in Slack.

Intelligent Automation for the Modern Marketer

How can marketers harness the powers of machine learning and artificial intelligence? We’ll show you 28 tools that use automation to make your daily work more efficient.

Customer Storybook

A collection of stories about how different companies use Slack to make working life simpler and more productive.

Independent Reports

See what industry analysts have to say about the impact of Slack

GARTNER SWOT: Slack, Worldwide

Teams at enterprise companies are doing more of their daily work — from communicating with one another to searching for information across the company — in shared workspaces like Slack. Gartner calls this product category “Workstream Collaboration” (WSC).

Read the Gartner report
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