CRM & Sales
Introducing Slack CRM: Conversational Customer Management for Small Businesses
Manage every customer relationship, from first hello to closed deal to ongoing support, without ever leaving Slack.
Why We’ve Built the Future of CRM in Slack
How bringing Salesforce into Slack transforms CRM into an AI-powered, conversational experience.
Reimagine CRM in Slack: Where Customer Data Is Conversational
Get the most out of your trusted enterprise data in Slack and empower your people to close deals, solve cases, and grow faster with Agentforce.
Salesforce Signs Definitive Agreement to Acquire Slack
Combination of #1 CRM platform with the most innovative enterprise communications platform creates the operating system for the new way to work
How channels power our sales team
An inside look at the many ways channels and integrations with Salesforce help our team close deals and serve our customers
How Agentforce in Slack Empowers Our Sellers to Win Faster and Smarter
Sales Agent helps Salesforce’s sales team of 25,000+ divert 203,000 hours a year back to customer success and relationship-building.
Lead Management: Complete Guide to Converting in 2025
Learn how to effectively capture, nurture, and convert leads with actionable strategies and tools to boost your sales pipeline.
Salesforce Updates Slack Pricing to Expand Access to AI, Agentforce, and CRM
Slack has evolved into a unified work OS and conversational interface for all your enterprise apps, data, and agents.
Slack plus Sales Cloud: your sales team’s new productivity platform
Why everyone on your sales team will benefit from our app’s killer features