Slack is the operating system for work — the place where your teams connect, your tools integrate, and your business moves. But don’t just take our word for it.
Forrester interviewed enterprise decision-makers across SaaS, FinTech, media, transportation, and technology to measure what happens when organizations run work in Slack. For a composite 25,000-person enterprise, the results were clear:
- 312% ROI over three years
- $51M in total benefits
- $38.6M net present value
- Payback in less than 6 months
That includes $50M in collaboration and efficiency gains, a 15% win rate uplift for sales teams, and payback in under 6 months. Use our free ROI calculator to explore the data and see the cost savings and business benefits Slack enables.








