While technology has created exciting new opportunities for insurance companies, it has also led to complexity and operational inefficiencies. To excel in today’s work-from-anywhere world that demands companies do more with less, insurance companies need ways to reduce silos, accelerate claims cycles and sharpen their focus with brokers. This requires a digital-first way to work together, where carriers can be flexible, united and connected.
When insurance companies have Slack as part of Salesforce Customer 360, they have a powerful collaboration platform to power more efficient underwriting while providing brokers and employees a better experience. The Slack integration with Customer 360 fundamentally reshapes how work gets done by connecting employees, customers, and partners, and the apps they use on a single platform. Every insurance company, small and large, can benefit from a digital platform that helps boost productivity, improve connection and collaboration, and automate work in a digital-first world.
In this e-book, discover the benefits of working with Slack, Financial Service Cloud and PwC to enable underwriters to deepen relationships with brokers and clients.