Real-time collaboration tools you should integrate into Slack

Real-time collaboration boosts productivity by streamlining tasks and creating a seamless workflow between your favorite apps. The good news is, it’s easy to reap those benefits by integrating your top tools right into Slack. We have more than 2,500 apps in the Slack App Directory, so you can keep using your favorites without having to close tabs or constantly switch contexts.

Even if your sales team prefers Salesforce, your service team uses Zendesk and your developers love Jira, everyone can use their tool of choice. Slack becomes the central work hub where all your teams can collaborate across departments and projects.

Connect your tools, connect your teams in Slack

When you sync all the tools you’re using in Slack, you can work with the apps in channels, making them a seamless part of your conversations across all your devices. With work at your fingertips, you can stay updated on the go and rest assured knowing that your documents are always secure.

From marketing and sales to project management, customer service and engineering, every team at your company can benefit from Slack integrations. Don’t see what you need in the Slack App Directory? Create it yourself using Slack’s Workflow Builder or APIs and customize your internally built solutions and processes.

By centralizing your communication, third-party apps and business collaboration tools, you can save time, increase productivity, collaborate more effectively and provide a consistent experience for all your teams.

Top tool integrations for daily tasks

Everyday tools like email, calendar, chat and file management have become critical for getting work done. Integrating them into Slack makes daily tasks even more efficient: You’ll save time managing your calendar, your status automatically updates when you’re in a meeting, and you can quickly access files on the go without having to switch platforms.
Top apps for daily tasks:

• Google Drive, Google Calendar
• Outlook Calendar
• OneDrive and SharePoint
• Dropbox

Top tool integrations for project management

Slack integrations make it easy to keep your projects moving forward. You can do everything in one spot, from creating, updating and delegating tasks to building polls, taking notes and tracking issues.

Top apps for project management:

• Jira
• Asana
• Trello
• Todoist

Top online collaboration tools for meetings

With remote meetings at an all-time high, you’ve probably become all too familiar with the different options for connecting remotely. We’re partial to Slack because you can start a meeting, screen share, chat and spin up a direct message no matter what channel or app you’re in. Everything’s in real time, so you can manage different project conversations and issues simultaneously.

Top apps for meetings:

• Zoom
• Cisco Webex
• Microsoft Teams

Top CRM tools

Customer relationship management (CRM) tools are the workhorses of so many businesses: A whopping 83% of Fortune 500 companies use Salesforce to keep track of customer interactions, automate tasks and streamline the sales journey.

If you’re wondering when to start using collaboration tools, the answer is now. By integrating your CRM app into Slack, you can improve and expand communication between sales and service teams. It ensures that the right person gets notified when new leads enter the sales funnel, tracks the sales journey and alerts customer service agents when it’s their time to take over.

Top apps for CRM:

• Salesforce
• Zoho
• HubSpot
• Freshworks CRM

Top tools for support tasks

Customer service is top of mind for every industry, whether you’re B2B, B2C or working with internal customers. With that in mind, you want to make it easy for your organization to quickly support your customers.

Top apps for support:

• Zendesk
• PagerDuty
• Freshdesk
• ServiceNow

Slack integrations streamline your workflows

Today’s fast-paced digital workspace requires flexibility, agility and the right tools to get the job done. Bringing your tools into Slack streamlines workflows, which increases productivity and encourages teamwork. Everyone on the team can access the info they need, whether it’s a pinned document, a prior decision or the status of a support ticket.

Keep your team coordinated and efficient by bringing the integrations you use every day into Slack. Check out all the tools you can connect with Slack.