The Slack Blog

Screenshot of Slack's Channel Expert chatting with an employee.
News

Meet Channel Expert: Your Always-On Agent in Slack

Channel Expert gives each Slack channel a digital teammate that responds to FAQs, surfaces relevant information, and escalates to a human when needed.

Productivity

How Slack Power Users Get More Done

Five pro tips from Slack’s Head of Research.

Productivity

20 Enterprise Search Prompts That Will Transform How You Work in Slack

Spend less time hunting for information and more time acting on it, with enterprise search.

Productivity

When Work Isn’t Working, Agents Inside Slack Hold the Answer

To use AI agents to their full potential, we need a work OS where interacting with your tools feels as natural as chatting with your team.

Most recent

Productivity

How Slack Power Users Get More Done

Five pro tips from Slack’s Head of Research.

Productivity

20 Enterprise Search Prompts That Will Transform How You Work in Slack

Spend less time hunting for information and more time acting on it, with enterprise search.

Productivity

When Work Isn’t Working, Agents Inside Slack Hold the Answer

To use AI agents to their full potential, we need a work OS where interacting with your tools feels as natural as chatting with your team.

Productivity

Work Order Management: Essential Steps and Strategies

Work order management streamlines tasks from request to completion. Learn the process, best practices, and how Slack boosts efficiency.

Productivity

Enterprise Process Automation: the Key to Faster, Smarter Workflows

Repetitive tasks and context switching are major time sucks. Enterprise process automation can reclaim hours, improve efficiency, and save money.

Productivity

RACI Model Explained: Definition, Benefits, and How to Use It

The RACI model, or responsibility matrix, is a project management tool that eliminates confusion and improves communication.

Get started with AI in Slack

Connect with a sales representative to add AI-powered features to your Slack plan

Transformation

Enterprise Data Security: A Guide to Protecting Your Organization

Learn how to protect sensitive enterprise data with encryption, access controls, and collaboration tools built for today’s hybrid work environments.

Productivity

Why Every Modern Team Needs a Work OS

Discover what a work OS is, how it unifies workflows and teams, and how the Slack work operating system streamlines collaboration and productivity.

Collaboration

How to Choose the Right Communication Model for Every Team

Communication models create clearer information flow and reduce workplace miscommunication. Explore eight essential frameworks and their applications.

Productivity

Best Methods for Prioritizing Tasks and Projects at Work

Use proven task prioritization methods to tackle your to-do list, stay focused on high-impact work, and avoid pitfalls that undermine productivity.