30 Ways to Automate Work in Slack

If you’ve ever wondered how to get more done with less manual coordination, this guide is for you. Explore 30 real-world ways teams use Slack workflows to automate work across sales, marketing, customer service, engineering, IT, and more.

Workflow Builder turns everyday conversations into structured, system-connected processes. With innovations like conditional branching, AI-powered workflow steps, and expanded Salesforce integration, teams can route work intelligently, update records automatically, and move faster, all in Slack.

With millions of workflows running daily in Slack, teams reclaim up to 35% of their time through automation.

See how leading organizations are putting automation into action:

• Sony Interactive Entertainment saves 400 hours a year managing global network operations
• Credit Union 1 increased efficiency by 20% by automating customer handoffs
• Canva’s finance team saves nearly 64 hours per week with async workflows
• Wayfair saves 25,000 hours annually through workflow automation

Workflow Builder makes it possible for anyone — from business users to developers — to build smarter processes with clicks, code, or both.