An inside look at our customer support workflows, which have reduced escalations to our technical teams by 60%
The multicloud software company uses Slack automations and channels to unlock its teams’ potential
With the new ServiceNow for Slack integration, IT service teams resolve issues faster, get help sooner and streamline record tracking
A 451 Research survey of IT leaders and practitioners reveals how integrations between the software tools can unlock collaboration and productivity
How the company uses automated provisioning to onboard employees and free up IT to focus on critical work
Recruitment takes 30% less time, and with 1,400 custom Slack apps, employees can collaborate like never before.
By using Slack channels and automations, the award-winning creative agency optimizes internal and external collaboration with partners and clients
These organizations are automating routine tasks in Slack without writing a single line of code, addressing requests and resolving issues faster.
The Hearst publication uses Slack to swarm breaking stories and collaborate with other news organizations to deliver the most accurate info to readers