Workflow automation

Productivity

Better collaboration, fewer meetings: how to keep teams aligned with Slack

Take advantage of powerful features to help everyone share updates and stay informed

Productivity

At BlueCat Networks, data and automations drive sales productivity

The cloud networking provider’s sales operations team swiftly resolves internal requests with Slack and Halp so reps can maximize their time

Productivity

Take control of your time with these simple Slack tips

Accomplish a little more each day by customizing Slack to reflect your own way of working

Collaboration

That escalated quickly: How we get complex customer support issues into expert hands

An inside look at our customer support workflows, which have reduced escalations to our technical teams by 60%

Productivity

ServiceNow for Slack: Your ticket to speedy IT service management

With the new ServiceNow for Slack integration, IT service teams resolve issues faster, get help sooner and streamline record tracking

Collaboration

How Atlassian and Slack drive value for technical teams

A 451 Research survey of IT leaders and practitioners reveals how integrations between the software tools can unlock collaboration and productivity

Productivity

DoorDash fuels rapid growth with Slack and Okta

How the company uses automated provisioning to onboard employees and free up IT to focus on critical work

Productivity

Hearst Magazines, PagerDuty and Datadog save priceless time with Workflow Builder

These organizations are automating routine tasks in Slack without writing a single line of code, addressing requests and resolving issues faster.

Collaboration

How engineers at Netflix and PagerDuty outsmart incidents with Slack

An open source incident management tool and intuitive new Slack integration help these companies quickly respond to software issues