Inside Slack

Transformation

Nadia Rawlinson on supporting employees through uncertain times

Slack’s chief people officer shares her take on building culture, deepening connection and leading with empathy in a remote world

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Innovation for a new moment

Building new tools for a new way of working

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Remote work lessons from Ali Rayl, VP of Customer Experience at Slack

A year later, we reflect on how the pandemic made us a more self-aware company

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How I work: Slack’s Steve Wood on establishing rapport with a virtual team

The leader of our platform team recounts his experience joining a new company in an all-remote setting

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Moderating in moderation

How to keep community-oriented channels in Slack alive and engaged

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3 ways Slack streamlines onboarding for our support agents, so they can help customers faster

On day one, agents are connected with the knowledge and experts they need, so they can help customers faster

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Bring onsite energy to your virtual events

At Frontiers 2020, we turned a Slack workspace into a lively virtual conference hall—here’s how your events team can do the same

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How channels bring our product and support teams closer together

Learn how tight partnerships and processes between Slack’s CE and product teams make for more satisfied customers

News

The Slack Fund celebrates a milestone anniversary and a new approach to investing

After 5 years, our fund’s reach is broader and more impactful than ever