Summarizing
- Customize data retention in Slackedits or deletions. Choose custom timeline Slack will delete messages following the custom time frame you choose. Note
- Customize member profileszone or job title, that others can see at a glance. With custom profiles, you can create new profile fields for any purpose
- Customize the Slack mobile appOn the Slack mobile app, you can customize what appears along the top of your app so you can quickly access what's most important
- Customize profiles with Slack Atlasprovider (IDP) to automatically populate them. Add and manage custom profile fields to fit your needs. Create an org chart
- Customize status suggestions for your workspaceTip: You can use custom emoji for default status suggestions. Learn how to create and add custom emoji to Slack. Who
- Understand the Customer“Customer” means in the case of an individual accepting the Main Services Agreement on their own behalf, such individual
- Create custom rolesto easily delegate tasks without creating a custom role. Create a custom role Click your organization name in the
- Custom SAML single sign-on(IDP) doesn't have a connector with Slack, you can use a custom SAML connection. Note: If you're having trouble with your
- Manage custom emoji permissionsand delete custom emoji. Members with the Customization Manager system role can always add and delete custom emoji.
- Manage custom template permissionsworkspace or Enterprise organization can create and share custom templates. Manage template permissions Templates created
- Restrict custom steps for Workflow Builderaccess to custom steps You can override the permissions set by the app’s collaborators to decide who can use a custom step in
- Organize your sidebar with custom sectionsdirect messages (DMs), and apps into custom sections within your sidebar. Your custom sections are only visible to you and
- Create and share custom channel templatesAs of August 20, 2026, it's not possible to create or edit custom channel templates. The below information is intended only
- Create and share custom list templatestemplates on the Slack mobile apps. Create a custom list template To create a custom template, you’ll need to convert an existing
- Manage custom list template settingsmembers in your workspace or Enterprise organization can create custom list templates for others to use. Owners and admins can
- Strong customer authentication for Slack purchasesPayment Services Directive 2 (PSD2), Slack will support strong customer authentication (SCA). Beginning September 14, 2019, how
- Manage custom canvas template settingsCustom canvas templates can be shared in your workspace or Enterprise organization to standardize long-form content in Slack
- Create and share custom canvas templatestemplates on the Slack mobile apps. Create a custom canvas template To create a custom template, you'll need to convert an existing
- Add custom emoji and aliases to your workspacedone. There are a few ways to customize emoji for your workspace: Add your own custom emoji to personalize your communication
- Manage customer cases using Slack CRManother reply. Manage customer cases You can take a couple other actions to manage customer cases in Slack. From a case
- Remove apps and custom integrations from your workspaceconfigurations (Slack-built apps). Custom integrations You can disable a custom integration for your entire workspace
- Create custom Terms of Service for your Slack Enterprise organizationorg in a custom Terms of Service (TOS). TOS overview Only Org Owners and Org Admins can set or modify a custom TOS. You
- Allow GIFs in SlackMessages in Slack can include animated GIFs that add a fun, visual element to your conversations. When you allow GIFs in
- Manage profile celebrationsProfile celebrations help coworkers recognize each other's important milestones like hire and anniversary dates. Celebrations
- Manage one-click emoji reactions for your workspace or organizationSelect Tools & settings from the menu, then click Customize. Click the Emoji tab at the top of the page.
- Create channel prefixes for your workspacecan choose to use these default prefixes or add their own custom prefixes. When creating channels, members will be able
- Upload a Slack iconSelect Tools & settings from the menu, then click Customize. Click Settings in the left sidebar, then select
- Add display name guidelinesmembers to follow when setting their display names. Set custom display name guidelines Free, Pro, and Business+ plans
- Change your Slack themefeedback about how we can improve themes. Create a custom theme Set custom colors From your desktop, click your profile picture
- Change how messages are displayedyou set in your device settings. Tip: To further customize the appearance of messages, you can change the font in Slack
- Permissions by role in Slackdisturb mode ✓ ✦ Set custom message retention ✓ ✦ ✦ Set custom file retention ✓ Manage
- Build a workflow: Create a workflow in Slackmake up a workflow. As you build your workflow, you’ll customize each component to complete a task in Slack. Component
- Use emoji and reactionsquickly respond to messages. Tip: Learn how to add your own custom emoji and aliases to your workspace or how to manage your
- Build a workflow: Use a workflow templatesentence, then follow the prompts to customize the input. Repeat this step until you’ve customized the input for all the blue text
- Guide to Slack Workflow Builderbuild one from scratch if you need to create something more customized. Either way, this guide will help you get your first workflow
- Track your sales pipeline with Slack CRMcontacts, as well as dedicated channels for customer cases and leads. Any customer you add to Slack CRM will appear in the
- Adjust your sidebar preferencesshow icons only, or icons and text. Customize the navigation bar You can customize the navigation bar to include the tools
- Create automated messages in Slacksidebar. Hover over Tools & settings, then click Customize workspace. Click Automated Messages. Click Add
- Set up and manage Slack CRMbrings customer relationship management right into Slack. Set up Slack CRM to allow your team to build detailed customer records
- Sales tax and VATelectronic services to Egyptian customers who have not provided their VAT ID. Business customers who provide an Egyptian VAT
- Downgrade for non-paymenthave given Customer ten (10) or more days’ prior notice that its account is overdue. Notwithstanding Customer’s agreement
- Slack Enterprise Key ManagementEKM works Data encrypted with customer-controlled keys The following categories of customer data will be encrypted at rest
- California Consumer Privacy Act (CCPA) FAQand export their Customer Data using Slack’s tools. Profile deletion tool. This tool helps customers respond to user
- Work with templates in channelsworkflows tab in the channel header to view and customize them. Customize your template Now that you’ve chosen a template
- Configure Salesforce for use with Slacksettings below: Custom objects Alerts for standard and custom objects Components on page layouts Custom message destinations
- Set up a daily stand-up in a channel2 minutes or less: How to use a template to set up and customize an automated stand-up in a channel to keep everyone aligned
- FAQ: Updates to Slack’s active user calculationuser definition impacts all customers on paid plans. The changes were effective for customers paying via credit card or self-serve
- Data residency for Slackfollowing categories of customer data will be stored at rest in a data center within the Customer’s selected region as of
- Share sidebar sections in Slackown custom section before the shared custom section was created, the channel won't be moved to the new shared custom section
- Manage profile details for Slack ConnectSlack Connect. Next to the organization you’d like to customize, click the three dots icon, then select Universal.
- Slack plans and features✓ Custom roles ✓ Content flagging ✓ *Available to customers on the Free and
- Manage Sales Home in Slackthen select from the options to customize it. Click Save notification. Manage custom notifications Sales Admins can
- Get your work done from the Activity viewCreate and manage custom views Saved views let you personalize how Activity is organized by preserving custom combinations of
- Manage Slack Connect channel approval settings and invitation requestslike to set custom approval for, click the three dots icon and select Edit approval settings. Click Custom, then select
- Adjust Slack Connect banner visibilitylike to customize, click the three dots icon, then select Universal. Select Visibility, then click Customize for [organization
- Edit your profileprofile, then tap Save. Note: If your workspace has custom profile fields, keep in mind that it's not possible to edit
- Export and import Slack workflowscurrently possible to export workflows containing custom steps, custom triggers or connector steps. Stay tuned for additional
- Introducing the new Activity view in Slackas a filter. Create a custom view You know how you work best, and you can now create custom views for specific combinations
- Getting started for workspace creatorswith Slack. In this guide, you'll learn how to: Customize your workspace Create channels Invite people and get
- Review your workspace's settingsWorkspace Primary Owner (also known as the Customer). Identify the Customer in your workspace — this person is typically
- Get updates on Slack's uptime alertseveryone. During an issue For issues that affect our customers, you'll find the most up-to-date information on Slack Status
- A consolidated set of tabs for Slack on desktopback to how Slack used to look? No, but you can always customize your navigation bar to decide which tabs are visible and
- Add contacts as VIPsremove icon. Customize notification sounds for VIPs Once you've added VIPs, you can customize your preferences so
- Video: Organize your conversations in Slacksidebar in Slack. To learn more, read our detailed article on custom sections. Note: If you’re using the free version of Slack
- Guide to Slack channel templatesplaceholder tasks in lists), but you can fill in details and customize them further if you’d like. Workflows included in templates
- Privacy FAQsplans, Workspace Owners can customize their retention policies. They can choose to set a custom time frame to keep messages
- Verified organizationsprovided as a convenience for customers. It is ultimately the responsibility of customers to confirm the identity of its
- Updates to feature availability and pricing for Slack plansall customers on paid plans. The Slack AI add-on is no longer available to purchase on the Slack website. Customers who
- Enterprise organization launch guidemigrated a workspace into your org, you can continue to customize the settings to suit your company’s needs. Browse the articles
- Build apps with Slack's developer toolsall day long to find the information you’re looking for? A custom app that pulls data into your workspace to tie related data
- Manage workflow usage in Slack Connect conversationsworkflow permissions per external organization You can also customize who can use workflows, and who can use workflows with third-party
- Audit logs in Slackexport them as a CSV, and use the Audit Logs API to create custom monitoring tools. View audit logs From your desktop
- Pause your Slack notificationsNotifications. Choose a time frame from the menu, or select Custom to set your own. Resume or adjust notifications
- Automations: Collect information with a simple formand includes their response. You can customize this message if you'd like. To customize the message, click the pencil
- Create a Slack workflow that starts with a keywordIf you’d like, click Show Advanced Filters to further customize your workflow (ex., to include or exclude messages from
- Add a branch to a workflowworkflow, or create your own custom workflow from scratch. Discover how to add steps to customize the actions your workflow
- Claim domains for an Enterprise organizationOwners can customize this link by selecting which contact email address is included using the steps below. Add a custom contact
- Slack data loss preventionAdmin system role to members. DLP Admins can create customized rules using PCRE (PHP) regex syntax, or choose from several
- Feature limitations on the free version of SlackLearn more about these changes in our FAQ. Custom sections Custom sections let members of your workspace group channels
- How data management features apply to Slack Connectonly to post, only your organization will be able to set a custom retention policy for that channel. Enterprise Key Management
- Manage file uploads, canvas sharing, and list sharing for Slack Connectselect Connections. Next to the organization you’d like to customize, click the three dots icon, then select Universal.
- Understand the Primary Owner roleis the Customer. If your workspace is set up by someone not formally affiliated with an organization, the Customer is the
- What is Slack?use Slack APIs to connect your own internal tools and customize Slack for your business. Integrated With your people and
- Build a workflow: Create a workflow that starts outside of Slackyou can start a workflow from outside of Slack, and use custom variables to post messages to Slack containing information
- Guide to Slack import and export toolsSlack offers import and export tools for customers on every plan. This guide covers what you need to know about how content
- Set up Slack for work hoursSlack can be customized so you can achieve a balance between your workday and when you’re off-the-clock. This guide will
- Slack updates and changesworking on. March 2026 Simplify customer management with Slack CRM Slack CRM brings customer management tools into Slack so
- Manage Slack Connect channel invitation settings and permissionsorganization you'd like to customize, click the three dots icon and select Channels. Select Customize for [organization name]
- Set your search preferencesThere are two preferences you can set to customize your search options in Slack, depending on whether you're using the desktop
- Set up and manage Agentforce in Slacktemplates available for Slack: Customer Insights Agent Uses Salesforce data to summarize customer information, find subject matter
- Automations: Schedule recurring messages in a channelname in the first field and select it from the list. Then, customize the message in the Add a message field. Click Save. Step
- Manage Slackbot skillspublish skills to the skill catalog for members to find and customize. What to expect Members can browse and add available
- Claim a tax refund for exempt workspaceshas been added, contact our team to request a refund: Customers based in the U.S. can request an exemption following the
- Use Sales Home in Slackinsight into your individual and team performance. Create custom notifications to simplify administrative tasks and keep you
